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Returns/ Exchanges

Need To Make A Return?

Hopefully you love everything you have purchased, but if something does not work out, we’re here to help!

Returns/Exchange Policy

We will gladly exchange your item for another size or give you store credit if the item is

1. returned/exchanged within 7 days of delivery 

2. must be unworn, unwashed, original condition with original tags attachedOnce you take off the tag and wear it, it is yours. (Do not return items you wore and damaged, they will be mailed back)

Once we receive the unworn item back we will issue store credit (NEW 2018 POLICY) or we will gladly exchange your item for another size or give you store credit. To use your store credit go login to your account and it will be available at checkout.

* SALE ITEMS, JEWELRY, SWIMSUITS ARE FINAL SALES*

 

How To Place A Return

1. Go to your local USPS (or fedex, or ups) and ship your item back to us (as long as the order has been made in the past 7 days, and the items are unworn, unwashed and not damaged. Mail the return to 4830 Poplar Springs Drive Meridian, Ms 39305

2. Please provide either the original receipt/invoice or include a piece of paper with your name and order number in the package. Also include if you want store credit or another size in the item you are returning. If we have that item we will send it to you, if not you will be issued store credit. 

 

It is the customer’s responsibility to ship and track their return - we are not responsible for lost packages!

 Be sure to include your CORRECT shipping address at checkout *( WE ARE NOT AT FAULT IF YOU GIVE US A BAD ADDRESS)

 

Lost Packages:

Once the package leaves our store it is up to USPS to get it delivered safety to you. If a package is missing, contact your local USPS office or mail man. Check with your roommates, neighbors, and other people near to see if they grabbed your package for you. If you need more info use this link! https://www.usps.com/help/missing-mail.htm